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HelpSteps is a free web and app-​based system that connects individuals to health and human services available in Massachusetts, developed by Dr. Eric Fleegler, a physician in the division of Emergency Medicine at Boston Children’s Hospital. HelpSteps is a vehicle designed to combat the social determinants of health by making social and health services readily available, right at patients’ fingertips. 

To better serve the residents of Boston, Boston Public Health Commission partnered with Boston Children’s Hospital and adopted HelpSteps as its information and referral resource. The tool is designed to cater to users’ needs by location, language, services, nearest bus routes and much more. Built on a database that includes information on over 11,000 programs, it is the most comprehensive option for finding local health and social services.


Download the HelpSteps app for free on the App Store!

Key Features

  • ​Over 11,000 social service listings
  • ​ Personalized search
  • ​Serves Massachusetts residents 
  • ​ View detailed agency information
  • ​Advanced location search
  • ​ Google Map integration
  • Twenty two service categories ​
  • ​ Find nearby public transportation
  • ​Available in over 100 languages
  • ​ Free & Confidential


News & Announcements​​

 *If you would like to subscribe to the HelpSteps newsletter and/or attend an information ​session please contact:


 Please like us on Facebook and follow us on Twitter @HelpSteps!


 Visit HelpSteps today and find social services the easy way!

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: