Sign In
Boston Public Health Commission Home

Funded Providers

BPHC requires ongoing monitoring and reporting of all services delivered by Ryan White Part A funded providers. This includes programmatic and fiscal reporting requirements listed in the Part A Provider Manual.

Provider Manual
Provider Manual
Reporting Submission Deadlines

Client Services Provider Handbook
Provider Handbook

Provider Training Materials

Case Management Training Program​​
Case Management Training Program​
Presentation Slides from Provider Training

Program Reporting Forms & Templates
Client Information Form
Client Information Form Instructions
Unit Rate Client Utilization Data Backup (Sample)
Outcome Measurement Reporting Information 

Fiscal Reporting Forms & Templates
Budget Revision Instructions
Unit Rate Invoice Template
Cost Reimbursement Invoice Template
Fiscal Rules FY14

HRSA and BPHC Part A Policies & Procedures
Financial Eligibility Policy for Ryan White Services 
Client Income Summary Form 
Sample Letter of No Income
MassHealth Income Standards & Federal Poverty Level Guidelines
HHS Poverty Guidelines ​
Single Sliding Fee Policy for Ryan White Services
Client Out of Pocket Expense Sample Tracker
Sample Hardship Waiver
Benefits Screening
Client Confidentiality 

Universal Standards of Care & Service-Specific Guidelines
Standards of Care for HIV/AIDS Services
Guidelines for Peer Support Services
Case Management Assessment Tool  
Case Management Reassessment Tool
Case Management Reassessment Tool Addenda  
Level of Need Summary
Case Management Assessment & Reassessment Tool Instructions
Individual Service Plan/Client Action Plan
Individual Service Plan/Client Action Plan Instructions

HIV/AIDS Medical Case Management Acuity Toolkit
Acuity Toolkit
Acuity Tool Pilot Presentation (October 16, 2014)

Ryan White Service Report (RSR)

The Ryan White Services Report (RSR) is the mechanism by which HRSA’s HIV/AIDS Bureau collects client-level data. All funded grantees and providers are required to submit the RSR each year. Providers that are also direct Ryan White grantees (e.g. Part C or Part D grantees) must use HRSA’s Electronic Handbooks to submit their RSR. Providers that are not direct grantees must use HRSA’s Web system to submit their RSR. For the 2014 RSR, which covers the time period of 01/01/2014 – 12/31/2014, all Ryan White Part A providers must have their RSR submitted by March 16, 2015. As a reminder, all Part A providers are required to generate their Part A XML file using e2Boston. 

In December, each provider was emailed a packet containing instructions on how to submit the RSR. This packet outlined the submission process for your agency, and very importantly, contained your agency-specific registration code. If you did not receive this information, or just need it again, please contact us. Below you will find a list of resources available to you.

Presentation Slides for "How to use e2Boston toComplete your 2014 RSR Submission"
Webinar recording for "How to use e2Boston toComplete your 2014 RSR Submission" (MP4)
2014 RSR Instruction Manual
2014 RSR Validation Messages
2014 RSR Merge Rules
2014 RSR Data Dictionary & XML Schema
BPHC↔HRSA Service Category Crosswalk
RSR Technical Assistance Summary

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: