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Homeless Services Bureau Mission Statement

The mission of the Boston Public Health Commission's Homeless Services Bureau is to improve the quality of life of Boston's homeless citizen's by providing emergency shelter, social services, and housing search services. 

We strive to affirm the dignity and human rights of each and every person that we serve.  Homeless Services partners with governmental agencies, private homeless services providers, and homeless advocates to seek solutions to end homelessness. 

Homeless Services
The Boston Public Health Commission’s Homeless Services Bureau is committed to helping individuals with any challenges that may have led to homelessness. We offer a broad range of services and over 800 beds in the City of Boston. We recognize that each homeless individual has his or her own story.

Some reasons for homelessness include:

  • Trouble finding low-cost housing
  • Mental illness
  • Physical illness
  • Alcohol and/or substance abuse
  • The effects of abuse
  • A lack of education
  • Lack of job skills
  • Unemployment 
  • Lack of a support system

​For more information, please call (617)534-2526.

The Friends of Boston’s Homeless
Founded in 1987, Friends of Boston’s Homeless is a 501(C)(3) non-profit organization that supports Boston Public Health Commission’s Homeless Services. The Friends of Boston’s Homeless help develop and support innovative, solution-oriented programs to help the homeless move beyond shelter and back into the community as independent citizens. In addition, through advocacy and education, it seeks to increase the public’s awareness and understanding of the realities of homelessness.

For more information, please visit

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: