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The Homeless Services Bureau of the Boston Public Health Commission operates two emergency shelters: Woods-Mullen Shelter and Southampton Street Shelter.   

The following are provided to guests at both shelters:
  • A welcoming setting and a warm bed
  • Meals: Breakfast, lunch, and dinner are served to guests in our dining room 
  • Personal Care Items: Soap, toothpaste, and shaving cream are given out
  • Emergency Clothing: Clothing is given to those in need
  • Lockers: Lockers for personal belongings or medications can be rented. A small number of medical lockers are available free of charge
  • Medical Health Care: Boston Health Care for the Homeless Clinics are on-site
  • Mental Health Care: Guests who feel they need help or counseling can either “walk-in” or make an appointment with social workers
  • Individual Case Management and Substance Abuse Assessment: Referrals can be made to programs, including job training, education, housing, and substance abuse services
  • Mail Services: Either of the shelters’ addresses can be used for personal mail
  • Housing Placement Assistance: Housing agencies meet with guests on-site

Woods-Mullen Shelter
Our women's shelter, known as Woods-Mullen, is located at 794 Massachusetts Avenue in Boston's South End.  The shelter serves female adults ages 18 years or older.  The shelter has 200 beds and is open 365 days a year, 24 hours a day.  Beds are given out on a first-come, first-served basis.  In the winter months, additional overflow beds are available. 

The Richard Weintraub Day Center at Woods-Mullen Shelter
The Richard Weintraub Day Center is located in the lobby of Woods-Mullen Shelter.  It opened in 2009 to serve as a day shelter for homeless men and women but now serves only women.  Case management and mental health services are on-site daily (8am to 3pm). In the center, there are six chair-beds for the Housing First Program Initiative, “High-utilizers of Emergency Services” (HUES). These chair-beds are available 24hours a day in a semi-private area. Community organizations also use the center to offer services and outreach to shelter guests. 

For more information, please call (617) 534-7100.


Shelter at 112 Southampton Street
Our men's shelter, located on Southampton Street in the Newmarket district of the South End, is a state-of-the-art facility that opened in June 2015.  This shelter serves men only and beds are allotted on a first-come, first-served basis. At full capacity, the shelter holds over 400 nightly guests.  Men looking for shelter for the evening should go to Southampton Street Shelter, where they will be searched, screened and given admission.
The shelter is open 24 hours a day on yearround basis. ​

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: