Emergency Operations Planning (EOP) – The OPHP works to ensure that essential services provided by the BPHC and the overarching healthcare community within Boston can be supported and sustained during an emergency incident impacting the healthcare infrastructure.
Continuity of Operations Planning (COOP) – Plans continually developed and revised to reflect the business continuity needs of the BPHC, to ensure that during an incident, essential services can continue to be provided throughout the City of Boston, and that essential business operations can continue with as little disruption as possible.
Access and Functional Needs – Ensuring that the needs of Boston residents who would be most severely impacted during an emergency incident are continually planned for and taken into account during the planning process. This includes working with partner public and private agencies within the City of Boston who work most closely with vulnerable populations.
Risk Communications – Communicating with the public and partner organizations during any emergency incident is essential, so the OPHP works to ensure all planning efforts are reflective of how to integrate appropriate agency Public Information Officers (PIOs), media outlets, and community partners into any message dissemination.
Hazard Vulnerability Analysis (HVA) – Risks to the community and healthcare infrastructure are identified through ongoing hazard vulnerability analyses, which identify the most likely hazards that may impact the City of Boston, and to what estimated degree. This helps guide the construction and content of all plans.
Plan Maintenance – Plans are tested and exercised on a regular basis, in compliance with the DHS Homeland Security Exercise & Evaluation Program (HSEEP). This helps to ensure lessons learned are continually captured, and corrective actions are put in place so all plans are reflective of the most up-to-date and accurate information.