Case Management
The Case Management department serves as a liaison/advocacy service between guests and social service agencies. The case management component of the shelter is the critical first step in informing guests about the options available to them and the means of accessing them. The case management staff is responsible for initial intakes on guests entering the shelter. Based on intake interview information, the case managers assess need, eligibility, medical/mental health status and make appropriate referrals both within and outside of the shelter, as needed.
To make a referral:
Mental Health Services
We provide a wide range of medical and mental health services to our clients, including assessment, referral, crisis intervention, anticipatory guidance, and early intervention.
We actively coordinate care through multidisciplinary agencies including Health Care for the Homeless, the Boston Medical Center, and the Department of Mental Health.
For more information, please contact your (617) 534-2526 ext. 46171
Health Care Clinic
Through our close partnership with Boston’s Health Care For The Homeless, shelter and Transitional Program guests are provided with a multitude of health offerings located within the Shelter itself. Besides offering Primary Care and Nursing services, the HCH Clinics offer specialized assistance with such varied health concerns as Podiatric care, HIV testing and flu vaccinations, among others.
The clinics are open for set hours and accept walk-in, emergency visits as well as scheduled times for appointments and medical clearances for program participation.
For more information on the Health Care Clinics, please call (617) 534-2526 ext. 46158