The Mayor’s Health Line is a free and confidential, information and referral phone service open Monday through Friday from 9am to 5pm.
617-534-5050 / Toll-Free: 1-800-847-0710
The Mayor’s Health Line is your one-stop-shop for your health insurance and health care needs. We provide assistance to callers on a variety of personal and public health issues. We specialize in providing multilingual assistance, in over 160 languages. No matter what language you speak, our staff can help find the health program right for you and your family.
Call the Health Line to enroll in free or low cost health insurance or assistance programs right over the phone. We also provide individual case management and advocacy to our clients, navigating the health care system.
If you are looking for health insurance, the Mayor's Health Line knows all the programs available to you, public or private. For many public programs, we can help you with the application process. We will also assist you in calling the agencies to ask the proper questions and find the answers you need.
Even if you have insurance, it may not be enough to cover all the costs associated with going to the doctor. The Mayor’s Health Line can help you find a program that covers the services your insurance doesn't.
If you're looking for a doctor or a health care provider, the Mayor's Health Line has up-to-date information on all the hospitals and health centers in your community. We assist callers in finding a primary care provider that is accepting new patients and has a reasonable waiting time. If you are interested in seeing a doctor, but are uninsured—we can help you with that. Callers can also get information on other low-cost health care services in their neighborhood, such as breast cancer screenings, flu shots, mental health counseling, HIV testing sites, and many more.
If you're pregnant, there are many state subsidized health insurance and Healthy Start services you may be eligible for.
If you're looking for affordable prescription drugs, the Mayor's Health Line can try to help you find the proper information or resource to help you afford prescription medications. There are various eligiblity guidelines for each program.
Mayor’s Health Line is your link to:
- Free Clinics
- Primary Care Doctors
- Community Health Centers
- Hospitals
- Nutritional programs
- Legal Assistance programs
- Financial Assistance programs
- Substance Abuse services
- Mental Health services
- Dental and Oral Health services
- And many other health services...
We can also start applications right over the phone for:
- MassHealth
- Commonwealth Care
- Health Safety Net
- Food Assistance
- Child Care Assistance
- Children’s Medical Security Plan (CMSP)
- Healthy Start
- Women, Infants and Children (WIC) Nutrition Program
- Substance Abuse Programs (including gambling)
- Women’s Health Network
- Home care services for elders
- Vocational rehabilitation services
- Veteran’s Services (Local and Soldier’s Homes)
Language Services
The Mayor's health Line offers staff for non-English speaking callers and clients. The Line has on-staff interpreters who speak the following languages: Cape Verdean Creole, French, Haitian Creole, Portuguese, and Spanish. Over-the-phone interpretation services are free and available as needed in over 160 languages through a language line.
Workshops
The Mayor's Health Line also provides community presentations and workshops on a variety of topics. Some presentation topics include:
- MassHealth
- Commonwealth Care
- Medical Security Plan
- Healthy Start
- Children's Medical Security Program
- Health Care Reform
- Individual Mandate
- Commonwealth Choice
- Student Health Insurance
Community Outreach
If you would like the Mayor's Health Line to provide on-site services, including insurance enrollment assistance, outreach and education information, or many of our other services, you may contact us via email or phone. We can bring the Mayor's Health Line to your event or program!
Online Outreach
Twitter
- @healthyboston: Stay up to date with the latest news and information on health, insurance, wellness, health care reform, and more through our Tweets on BPHC's Twitter feed.
Fan us on Facebook
- HealthyBoston: Follow the Mayor's Health Line's updates on BPHC's Facebook fan page!