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Office of Communications

The Boston Public Health Commission's (BPHC) Office of Communications oversees communications and media relations strategies.

Media Inquiries

If you are a member of the press looking for assistance regarding BPHC or the Mayor's Office of Recovery Services, please contact BPHC's Media Relations Manager at (617) 534-2821 or

For Boston EMS inquiries, please call (617) 534-6976 or email


Releasing Transport Information to the Media

BPHC is committed to protecting the privacy and confidentiality of our patients and their medical information. The Office of Communications provides Boston EMS transport information to the media in accordance with the Health Insurance Portability and Accountability Act (HIPAA).


How to Obtain Transport Information

To inquire about a transport made by Boston EMS, members of the media should call (617) 534-6976 during the regular business hours of 9 a.m. to 5 p.m. weekdays. For information after hours or on weekends, please email

  • Media must have the incident's street address.
  • Staff will only provide the number of patients treated and transported by Boston EMS and the name of the receiving hospital.
  • In the event of a large-scale disaster, we will attempt to provide total numbers about patients brought to area hospitals by Boston EMS.
  • For criminal incidents, media should contact the Boston Police Department's Office of Media Relations at (617) 343-4520. ​
Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: