Phone: (617) 534-5395*
Fax: (617) 534-5358
TTY: (617) 534-9799
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If you are a member of the press looking for assistance regarding BPHC or the Mayor's Office of Recovery Services, please contact the Office of Communications at 617-534-3127 or firstname.lastname@example.org.
For Boston EMS inquiries, please call (617) 343-6976 or email email@example.com.
BPHC is committed to protecting the privacy and confidentiality of our patients and their medical information. The Office of Communications provides Boston EMS transport information to the media in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
To inquire about a transport made by Boston EMS, members of the media should call (617) 343-6976 during the regular business hours of 9 a.m. to 5 p.m. weekdays. For information after hours or on weekends, please email firstname.lastname@example.org.
The Help Desk hours are from 8:00 AM until
5:00 PM, Monday - Friday.
Staff who have a technical emergency outside of these
hours can call (617)534-2400 and your call will be answered as soon as
1010 Massachusetts Ave, 6th Floor
Boston, MA 02118
To learn more about our programs, please visit our What We Do By Topic page.
*24/7 contact phone number